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Privacy Policy

Last updated: March 12, 2026

This Privacy Policy describes how Valquora collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you engage with our guided historical walking tours, botanical garden visits, open-air cinema screenings, and nature photography excursions, we collect certain information to enhance your experience and provide excellent service.

Information We Collect

We collect various types of information to operate our services and improve your experience with us:

  • Personal details such as your name, email address, and phone number when you register or book an activity
  • Demographic information including age range, location preferences, and interests in leisure activities
  • Payment information necessary to process your bookings and transactions securely
  • Usage data about how you interact with our website, including pages visited and activities viewed
  • Feedback and survey responses to help us understand your preferences and improve our offerings
  • Photographs and media from excursions if you consent to their use for promotional purposes

How We Use Your Information

We use the information we collect for several important purposes. Your personal data allows us to process your bookings, confirm your participation in walking tours and botanical garden visits, and send you relevant updates about your activities. We analyze usage patterns to enhance our website functionality and tailor our content to better serve adults aged 40-60 who share your interests in outdoor leisure activities.

We may also use your information to send periodic newsletters about new nature photography excursions, special offers on cinema screenings, and updates about guided historical tours. We take your preferences seriously and provide options to manage your communication preferences at any time.

Your Rights and Choices

You have important rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal details subject to legal requirements. You have the right to opt out of marketing communications while continuing to receive essential service notifications.

You can withdraw consent for any non-essential data processing at any time. We provide transparent mechanisms for you to control how your information is used, and we never sell your personal data to third parties. If you have concerns about our data handling practices, you have the right to lodge a complaint with relevant data protection authorities.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience on our website. These technologies help us remember your preferences, understand how you use our services, and deliver personalized content related to our leisure activities and outdoor excursions. Some cookies are essential for website functionality, while others help us analyze traffic and enhance performance.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and your ability to book activities or access member features. We respect your privacy choices and provide clear options for managing your cookie preferences throughout your visit.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our website uses encryption technology to safeguard sensitive data during transmission, particularly when processing payment information for your bookings. We maintain secure servers and regularly update our security protocols to address emerging threats.

While we strive to protect your information, no security system is completely impenetrable. We encourage you to maintain confidentiality of your passwords and contact us immediately if you suspect unauthorized access to your account or personal data.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share limited information with trusted service providers who assist us in operating our website, processing payments, and delivering our guided tours and excursions. These partners are bound by confidentiality agreements and use your information solely to perform services on our behalf.

We may disclose information when required by law or in response to valid legal requests. In such cases, we will make reasonable efforts to notify you unless legally prohibited from doing so. We never share more information than necessary to fulfill legal obligations.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the “Last updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, how we collect and use your information, or wish to exercise your rights, please contact us:

Email: contact@valquora.org

Phone: +351 218 947 562

Address: Rua da Prata 47, Lisbon, 1100-415, Portugal

We are committed to responding to your inquiries promptly and working with you to resolve any privacy concerns you may have regarding our services.